Your procedures in Tours
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Département: Indre-et-Loire (37) · Region: Centre-Val de Loire
Tours is the capital of the d'Indre-et-Loire département: these are the services of the préfecture and of the département. Depending on your address, your office may be in another town.
Residence permit: préfecture of the d'Indre-et-Loire département
Most applications and renewals are done online on the ANEF (the official online portal for foreigners). The préfecture (local state office) sees people by appointment, notably to hand over the permit.
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Préfecture - Indre-et-Loire
- Address
- 15 rue Bernard-Palissy 37000 Tours
- Opening hours
- Lundi au mardi : 8 h 30 à 12 h 30 et 13 h 30 à 16 h
- Phone
- 02 47 64 37 37 · serveur vocal interactif (coût d'un appel local depuis un poste fixe)
Official website Official website See on the map Official directory entry
Help doing the procedure online
At the préfecture's digital help desk, an adviser helps you do your procedure on a computer.
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Point d'accueil numérique - Tours (Préfecture)
- Address
- Préfecture d'Indre-et-Loire 15 rue Bernard-Palissy 37000 Tours
- Opening hours
- Lundi au vendredi : 8 h 30 à 12 h 30 et 13 h 30 à 16 h
- Phone
Housing aid and allowances: CAF office in d'Indre-et-Loire
Applications are made online on caf.fr, from your account.
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Caisse d'allocations familiales (Caf) d'Indre-et-Loire - siège de Tours
- Address
- 1 rue Alexander-Fleming 37045 Tours Cedex 9
- Opening hours
- Lundi au vendredi : 8 h 30 à 12 h 30 et 13 h 30 à 16 h
- Phone
- 32 30 · Du lundi au vendredi de 9h à 16h. Service gratuit + prix d’un appel
- 0 969 32 52 52 · Pour les étudiants. Du lundi au vendredi de 9h à 19h30. Service gratuit + prix d’un appel
Social security: CPAM office in d'Indre-et-Loire
Social security number, carte Vitale, certificate of entitlement: most procedures are done from your ameli account.
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Caisse primaire d'assurance maladie (CPAM) d'Indre-et-Loire - siège de Tours
- Address
- Champ Girault 36 rue Édouard-Vaillant 37035 Tours Cedex 9
- Opening hours
- Lundi au vendredi : 8 h 15 à 12 h et 13 h à 17 h
- Phone
- 36 46 · Accueil téléphonique du lundi au vendredi de 8h30 à 17h30. Service gratuit + prix d'un appel
- +33 184 90 36 46 · Accueil téléphonique du lundi au vendredi de 8h30 à 17h.
Official website Official website See on the map Official directory entry
France Travail in Tours
You register online. Your local office depends on your address.
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Agence France Travail TOURS DEUX LIONS
- Address
- 40 Rue James Watt 37200 Tours
- Opening hours
- Lundi au vendredi : 8 h 45 à 12 h 45
- Phone
Agence France Travail TOURS RONSARD
- Address
- 106 Rue Ronsard 37100 Tours
- Opening hours
- Lundi au vendredi : 8 h 45 à 12 h 45
- Phone
Taxes in Tours
You file your tax return on impots.gouv.fr. Your tax office depends on your address.
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Service des impôts des particuliers (SIP) - Tours
- Address
- 40 rue Edouard-Vaillant 37000 Tours
- Opening hours
- Lundi au vendredi : 9 h à 12 h
- Phone
- 0 809 401 401 · Renseignements fiscaux pour les particuliers (service gratuit + coût de l'appel). Du lundi au vendredi de 8h30 à 19h.
- 02 47 21 70 14
Our guides: Download Your French Tax Notice (Avis d'Imposition)
Civil records: town hall of Tours
Birth and marriage certificates. ID card and passport by appointment.
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Wait for a town hall appointment in the d'Indre-et-Loire département: 3 days (as of October 6, 2026, town halls connected to the ANTS platform). Book an appointment
Mairie - Tours
- Address
- Hôtel de Ville 1-3 rue des Minimes 37000 Tours
- Opening hours
- Lundi au jeudi : 8 h 30 à 17 h
- Vendredi : 8 h 30 à 16 h 30
- Phone
Help with procedures: France services in Tours
An adviser helps you in person, free of charge, with the CAF, taxes, health insurance, retirement, France Travail and the driving licence or vehicle registration. The d'Indre-et-Loire département has 32 France services centres. The other 29 are on france-services.gouv.fr.
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France services - Tours (Courteline)
- Address
- Association socio-culturelle Courteline 59 boulevard Preuilly 37000 Tours
- Opening hours
- Lundi : 14 h à 18 h
- Mardi au mercredi : 9 h à 13 h
- Jeudi : 9 h à 13 h et 14 h à 18 h
- Vendredi : 13 h à 17 h
- Phone
France services - Tours (Maryse Bastié)
- Address
- Centre social Maryse Bastié 4 place René-Fonck 37000 Tours
- Opening hours
- Lundi au vendredi : 9 h à 12 h 15 et 14 h à 17 h 30
- Phone
France services - Tours Centre
- Address
- Sanitas - Régie Plus 24 avenue du Général de Gaulle 37000 Tours
- Opening hours
- Lundi au jeudi : 9 h à 12 h 15 et 14 h à 17 h
- Vendredi : 9 h à 12 h
- Phone
Addresses, opening hours and phone numbers: Government directory (service-public.gouv.fr, open licence), as of October 31, 2026. France services centres: same directory, as of October 31, 2026. Appointment waiting times: Observatoire DigiDémarches, based on ANTS data (CC BY 4.0), as of October 6, 2026. Before going in person, check whether you need an appointment.