Your procedures in Poitiers
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Département: Vienne (86) · Region: Nouvelle-Aquitaine
Poitiers is the capital of the Vienne département: these are the services of the préfecture and of the département. Depending on your address, your office may be in another town.
Residence permit: préfecture of the Vienne département
Most applications and renewals are done online on the ANEF (the official online portal for foreigners). The préfecture (local state office) sees people by appointment, notably to hand over the permit.
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Préfecture - Vienne
- Address
- 7 place Aristide-Briand 86000 Poitiers
- Opening hours
- Lundi au vendredi : 8 h 45 à 12 h et 13 h 30 à 16 h
- Phone
Official website Official website See on the map Official directory entry
Help doing the procedure online
At the préfecture's digital help desk, an adviser helps you do your procedure on a computer.
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Point d'accueil numérique - Poitiers (Préfecture)
- Address
- Préfecture de la Vienne 7 place Aristide Briand 86000 Poitiers
- Opening hours
- Lundi au vendredi : 10 h à 11 h 30 et 14 h à 15 h 30
- Phone
Arriving in France: OFII
The OFII (French immigration and integration office) receives newcomers, notably for the republican integration contract and the medical visit when one is required.
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Office français de l'immigration et de l'intégration (OFII) - Direction territoriale de Poitiers (dép. 16, 17, 79, 86)
- Address
- 86 avenue du 8 mai 1945 86000 Poitiers
- Phone
Housing aid and allowances: CAF office in Vienne
Applications are made online on caf.fr, from your account.
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Caisse d'allocations familiales (Caf) de la Vienne - siège de Poitiers
- Address
- 41 rue du Touffenet 86044 Poitiers Cedex 9
- Opening hours
- Lundi au vendredi : 9 h à 17 h Fermé le jeudi après-midi.
- Phone
- 32 30 · Du lundi au vendredi de 9h à 16h. Service gratuit + prix d’un appel
- 0 969 32 52 52 · Pour les étudiants. Du lundi au vendredi de 9h à 19h30. Service gratuit + prix d’un appel
Social security: CPAM office in Vienne
Social security number, carte Vitale, certificate of entitlement: most procedures are done from your ameli account.
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Caisse primaire d'assurance maladie (CPAM) de la Vienne - siège de Poitiers
- Address
- 41 rue du Touffenet 86043 Poitiers Cedex 9
- Opening hours
- Lundi au vendredi : 9 h à 17 h
- Phone
- 36 46 · Service gratuit + prix d'un appel
- +33 184 90 36 46 · Depuis l’étranger. Service gratuit + prix d’un appel
Official website Official website See on the map Official directory entry
France Travail in Poitiers
You register online. Your local office depends on your address.
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Agence France Travail POITIERS-GARE
- Address
- 60 Boulevard du Grand Cerf 86000 Poitiers
- Opening hours
- Lundi au vendredi : 8 h 30 à 12 h 30
- Phone
Taxes in Poitiers
You file your tax return on impots.gouv.fr. Your tax office depends on your address.
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Service des impôts des particuliers (SIP) - Poitiers
- Address
- 15 rue de Slovénie 86000 Poitiers
- Opening hours
- Lundi au vendredi : 9 h à 12 h
- Phone
- 0 809 401 401 · Renseignements fiscaux pour les particuliers (service gratuit + coût de l'appel). Du lundi au vendredi de 8h30 à 19h.
- 05 49 38 24 00
Our guides: Download Your French Tax Notice (Avis d'Imposition)
Civil records: town hall of Poitiers
Birth and marriage certificates. ID card and passport by appointment.
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Wait for a town hall appointment in the Vienne département: 2 days (as of October 6, 2026, town halls connected to the ANTS platform). Book an appointment
Mairie - Poitiers
- Address
- 15 place du Maréchal-Leclerc 86000 Poitiers
- Opening hours
- Lundi au vendredi : 8 h 30 à 12 h 30 et 13 h 30 à 17 h 30
- Phone
Help with procedures: France services in Poitiers
An adviser helps you in person, free of charge, with the CAF, taxes, health insurance, retirement, France Travail and the driving licence or vehicle registration. The Vienne département has 34 France services centres. The other 31 are on france-services.gouv.fr.
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France services - Poitiers
- Address
- Point information médiation multi-services 15 avenue de la Fraternité 86000 Poitiers
- Opening hours
- Lundi : 9 h 30 à 12 h 30
- Mardi : 9 h 30 à 12 h 30 et 14 h à 18 h
- Mercredi au jeudi : 9 h 30 à 12 h 30 et 14 h à 17 h
- Vendredi : 9 h 30 à 12 h 30
- Phone
France services - Poitiers
- Address
- CSC des 3 Cités 7 rue de la Vallée-Monnaie 86000 Poitiers
- Opening hours
- Lundi : 9 h 30 à 12 h et 14 h à 18 h
- Mardi : 9 h 30 à 12 h et 14 h à 19 h
- Mercredi : 14 h à 18 h
- Jeudi : 9 h 30 à 12 h et 14 h à 19 h
- Vendredi : 9 h 30 à 12 h et 14 h à 18 h
- Phone
France services - Poitiers (itinérant)
- Address
- Bus France Services Rue des Frères Montgolfier 86000 Poitiers
- Opening hours
- Lundi au mardi : 9 h 30 à 12 h 30 et 13 h 30 à 17 h 30
- Mercredi : 9 h 30 à 11 h 30 et 13 h 30 à 17 h 30
- Jeudi : 9 h 30 à 12 h 30 et 13 h 30 à 17 h 30
- Vendredi : 10 h 30 à 12 h 30 et 13 h 30 à 17 h 30
- Phone
Addresses, opening hours and phone numbers: Government directory (service-public.gouv.fr, open licence), as of October 31, 2026. France services centres: same directory, as of October 31, 2026. Appointment waiting times: Observatoire DigiDémarches, based on ANTS data (CC BY 4.0), as of October 6, 2026. Before going in person, check whether you need an appointment.