Your procedures in Arras
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Département: Pas-de-Calais (62) · Region: Hauts-de-France
Arras is the capital of the Pas-de-Calais département: these are the services of the préfecture and of the département. Depending on your address, your office may be in another town.
Residence permit: préfecture of the Pas-de-Calais département
Most applications and renewals are done online on the ANEF (the official online portal for foreigners). The préfecture (local state office) sees people by appointment, notably to hand over the permit.
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Préfecture - Pas-de-Calais
- Address
- rue Ferdinand-Buisson 62000 Arras
- Opening hours
- Lundi au vendredi : 9 h à 12 h et 13 h 30 à 16 h 30
- Phone
Official website Official website See on the map Official directory entry
Help doing the procedure online
At the préfecture's digital help desk, an adviser helps you do your procedure on a computer.
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Point d'accueil numérique - Arras (Préfecture)
- Address
- Préfecture de Pas-de-Calais Rue Ferdinand-Buisson 62000 Arras
- Opening hours
- Lundi au vendredi : 9 h à 12 h et 14 h à 16 h
- Phone
Housing aid and allowances: CAF office in Pas-de-Calais
Applications are made online on caf.fr, from your account.
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Caisse d'allocations familiales (Caf) du Pas-de-Calais - accueil d'Arras
- Address
- Rue des Promenades 62015 Arras
- Opening hours
- Lundi au vendredi : 8 h 30 à 12 h 30 et 14 h 30 à 16 h 30
- Phone
- 32 30 · Du lundi au vendredi de 9h à 16h. Service gratuit + prix d’un appel
- 0 969 32 52 52 · Pour les étudiants. Du lundi au vendredi de 9h à 19h30. Service gratuit + prix d’un appel
Social security: CPAM office in Pas-de-Calais
Social security number, carte Vitale, certificate of entitlement: most procedures are done from your ameli account.
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Caisse primaire d'assurance maladie (CPAM) de l'Artois - siège d'Arras
- Address
- 11 boulevard du Président-Allende 62014 Arras Cedex
- Opening hours
- Lundi au vendredi : 8 h 30 à 12 h 15 et 13 h 30 à 17 h Le jeudi après-midi uniquement sur rendez-vous.
- Phone
- 36 46 · Service gratuit + prix d'un appel
- +33 184 90 36 46 · Depuis l’étranger. Service gratuit + prix d’un appel
Official website Official website See on the map Official directory entry
France Travail in Arras
You register online. Your local office depends on your address.
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Agence France Travail ARRAS
- Address
- 2 Rue de la Symphorine 62000 Arras
- Opening hours
- Lundi au jeudi : 8 h 30 à 12 h 45
- Vendredi : 9 h à 12 h
- Phone
Taxes in Arras
You file your tax return on impots.gouv.fr. Your tax office depends on your address.
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Service des impôts des particuliers (SIP) - Arras
- Address
- 10 rue Diderot 62000 Arras
- Opening hours
- Lundi au mercredi : 8 h 30 à 12 h 30
- Vendredi : 8 h 30 à 12 h 30
- Phone
- 0 809 401 401 · Renseignements fiscaux pour les particuliers (service gratuit + coût de l'appel). Du lundi au vendredi de 8h30 à 19h.
- 03 21 24 68 68
Our guides: Download Your French Tax Notice (Avis d'Imposition)
Civil records: town hall of Arras
Birth and marriage certificates. ID card and passport by appointment.
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Wait for a town hall appointment in the Pas-de-Calais département: 3 days (as of October 6, 2026, town halls connected to the ANTS platform). Book an appointment
Mairie - Arras
- Address
- 6 place Guy-Mollet 62000 Arras
- Opening hours
- Lundi au mardi : 8 h à 12 h 15 et 13 h 45 à 17 h
- Mercredi : 8 h à 12 h 15 et 13 h 45 à 18 h
- Jeudi au vendredi : 8 h à 12 h 15 et 13 h 45 à 17 h
- Phone
Help with procedures: France services in Arras
An adviser helps you in person, free of charge, with the CAF, taxes, health insurance, retirement, France Travail and the driving licence or vehicle registration. The Pas-de-Calais département has 52 France services centres. The other 49 are on france-services.gouv.fr.
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France services - Arras
- Address
- France Services Marie-Thérèse Lenoir 1 rue Charles Péguy 62000 Arras
- Opening hours
- Lundi au mardi : 8 h à 12 h et 13 h 30 à 17 h 30
- Mercredi au jeudi : 8 h à 12 h et 13 h 30 à 17 h
- Vendredi : 8 h à 12 h et 13 h 30 à 16 h 30
- Phone
France services - Arras
- Address
- PIMMS Lens-Liévin – Siège social de l’association 6 allée Saint-Michel 62000 Arras
- Opening hours
- Lundi : 13 h à 17 h
- Mardi au jeudi : 9 h à 12 h et 13 h à 17 h
- Vendredi : 9 h à 16 h 30
- Phone
France services - Arras
- Address
- 1 avenue Jean-Jaures 62000 Arras
- Opening hours
- Lundi au mardi : 8 h à 12 h et 13 h 30 à 17 h
- Mercredi : 8 h à 12 h et 13 h 30 à 18 h
- Jeudi au vendredi : 8 h à 12 h et 13 h 30 à 17 h
- Phone
Addresses, opening hours and phone numbers: Government directory (service-public.gouv.fr, open licence), as of October 31, 2026. France services centres: same directory, as of October 31, 2026. Appointment waiting times: Observatoire DigiDémarches, based on ANTS data (CC BY 4.0), as of October 6, 2026. Before going in person, check whether you need an appointment.