Your procedures in Angoulême
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Département: Charente (16) · Region: Nouvelle-Aquitaine
Angoulême is the capital of the Charente département: these are the services of the préfecture and of the département. Depending on your address, your office may be in another town.
Residence permit: préfecture of the Charente département
Most applications and renewals are done online on the ANEF (the official online portal for foreigners). The préfecture (local state office) sees people by appointment, notably to hand over the permit.
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Préfecture - Charente
- Address
- 7-9 rue de la Préfecture 16000 Angoulême
- Opening hours
- Lundi au vendredi : 8 h 30 à 12 h 30
- Phone
Official website Official website See on the map Official directory entry
Help doing the procedure online
At the préfecture's digital help desk, an adviser helps you do your procedure on a computer.
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Point d'accueil numérique - Angoulême (Préfecture)
- Address
- Préfecture 7-9 rue de la Préfecture 16023 Angoulême Cedex
- Opening hours
- Lundi au vendredi : 8 h 30 à 12 h 30 et 14 h à 16 h
- Phone
Housing aid and allowances: CAF office in Charente
Applications are made online on caf.fr, from your account.
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Caisse d'allocations familiales (Caf) de Charente - siège d'Angoulême
- Address
- 30-32 boulevard de Bury 16911 Angoulême Cedex 9
- Opening hours
- Lundi au jeudi : 9 h à 12 h 30 et 13 h 30 à 16 h
- Vendredi : 10 h à 12 h 30 et 13 h 30 à 16 h
- Phone
- 32 30 · Du lundi au vendredi de 9h à 16h. Service gratuit + prix d’un appel
- 0 969 32 52 52 · Pour les étudiants. Du lundi au vendredi de 9h à 19h30. Service gratuit + prix d’un appel
Social security: CPAM office in Charente
Social security number, carte Vitale, certificate of entitlement: most procedures are done from your ameli account.
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Caisse primaire d'assurance maladie (CPAM) de Charente - siège d'Angoulême
- Address
- 30 boulevard de Bury 16910 Angoulême Cedex 9
- Opening hours
- Lundi au vendredi : 8 h 30 à 12 h 30 et 13 h à 17 h Accueil uniquement sur rendez-vous l'après-midi
- Phone
- 36 46 · Service gratuit + prix d'un appel
- +33 184 90 36 46 · Depuis l’étranger. Service gratuit + prix d’un appel
Official website Official website See on the map Official directory entry
France Travail in Angoulême
You register online. Your local office depends on your address.
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Agence France Travail ANGOULEME SAINT-MARTIAL
- Address
- 7 Rue Jean Fougerat 16000 Angoulême
- Opening hours
- Lundi au vendredi : 8 h 30 à 12 h 30
- Phone
Civil records: town hall of Angoulême
Birth and marriage certificates. ID card and passport by appointment.
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Wait for a town hall appointment in the Charente département: 5 days (as of October 6, 2026, town halls connected to the ANTS platform). Book an appointment
Mairie - Angoulême
- Address
- 1 place de l'Hôtel-de-Ville 16000 Angoulême
- Opening hours
- Lundi au vendredi : 8 h à 18 h Contacter l'accueil pour les horaires des différents services.
- Phone
Help with procedures: France services in Angoulême
An adviser helps you in person, free of charge, with the CAF, taxes, health insurance, retirement, France Travail and the driving licence or vehicle registration. The Charente département has 39 France services centres. The other 36 are on france-services.gouv.fr.
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France services - Angoulême
- Address
- Résidence Dahlias - Rez de Chaussée - Appartement 3 Rue Marcel-Pointeau 16000 Angoulême
- Opening hours
- Lundi au mardi : 9 h à 13 h
- Mercredi : 9 h à 13 h et 14 h à 18 h
- Jeudi au vendredi : 9 h à 13 h
- Phone
France services - Angoulême (itinérant)
- Address
- 15 boulevard Jean-Moulin 16000 Angoulême
- Opening hours
- Lundi : 14 h à 17 h 14h 17h Parking de la Mairie Charras
- Mardi : 9 h 30 à 12 h 30 et 14 h à 17 h
- Mercredi : 10 h à 13 h
- Jeudi : 9 h à 12 h et 14 h à 17 h
- Vendredi : 10 h à 13 h et 15 h à 18 h
- Phone
France services - Angoulême - Basseau
- Address
- 17 rue Saint-Vincent-de-Paul 16000 Angoulême
- Opening hours
- Lundi : 9 h à 12 h 30 et 14 h à 16 h
- Mardi : 14 h à 18 h
- Mercredi : 9 h à 12 h
- Jeudi : 9 h à 12 h 30 et 14 h à 18 h
- Vendredi : 14 h à 18 h
- Phone
Addresses, opening hours and phone numbers: Government directory (service-public.gouv.fr, open licence), as of October 31, 2026. France services centres: same directory, as of October 31, 2026. Appointment waiting times: Observatoire DigiDémarches, based on ANTS data (CC BY 4.0), as of October 6, 2026. Before going in person, check whether you need an appointment.